Where do the answers come from?

From your website, the documents you upload and the answers you write. Nothing else: no web search, and no guessing. If your content doesn’t cover a question, it says so.

What do I need to get started?

Your website address, or a few documents if you don’t have a website. No code and no developer.

Do I have to learn the settings?

No. Tell Helpawy, the assistant in your account, what you want in plain words, like “ask for a phone number when someone wants a quote”, and it changes the settings for you. You see each change, and can undo it.

How do I put it on my site?

Paste one snippet into your site, or into your website builder’s custom code setting. Or skip that and share your agent’s own link.

Can it answer in other languages?

Yes. Visitors can ask in their own language and your agent replies in it, using your content.

What happens to my customers’ details?

They’re shown only to you and your team, and never used for Helpawy’s own purposes or sold. Your content and conversations are never used to train AI.

Turn your website into a sales and support assistant.

Helpawy is an AI chatbot that reads your website and documents, then answers your customers around the clock using only your own content. No coding required.

A baker serving at a bread counter stacked with loaves

KnowledgeExample

37 of 42 pages read

/menu/breadReading
/cakesRead
Catering menu.pdfRead

Sunrise BakeryExample

Do you have gluten-free bread today?

Three steps. No code.

You already wrote the answers on your website. Helpawy turns them into an agent your customers can talk to.

Point it at your website
Enter your address. Helpawy reads every page it can reach: menus, services, prices, policies, FAQs.
sunrisebakery.comExample
- /
- /menu
- /menu/bread
- /cakes
- /catering
- /visit
- /about
- /contact
+ 34 more pages
Add what isn’t online yet
Upload the documents customers ask about: price lists, menus, policies, brochures.
Catering menuRead
Allergen guideRead
Holiday opening hoursRead
Put it on your site, or share a link
Paste one snippet and your agent appears on every page of your website. Or send customers its own link.
```
<script src="…/helpawy.js"
  data-agent="sunrise-bakery" async></script>
```
…/sunrise-bakeryShare link

It answers from your pages. Nothing else.

Your agent uses only what’s on your website and in your documents. If it isn’t in your content, it isn’t in the answer.

sunrisebakery.com/cakes

Celebration cakes

Every cake is baked to order in our kitchen on Elm Lane, from classic sponge to three-tier chocolate.

Celebration cakes need 72 hours’ notice. Order online or at the counter, and collect from the shop between 8am and 6pm.

Decorations, names and candles are included. Ask us about allergy-friendly recipes.

Can I get a cake by tomorrow?

Cakes need 72 hours’ notice, so tomorrow is too soon. Order today for collection in three days.

Change anything. Just ask.

Your agent talks to your customers. Helpawy talks to you. Say what you want in plain words, and it makes the change while you watch.

“Sound friendlier, and keep answers short.”
“Show a quote form when someone asks about prices.”
“What couldn’t my agent answer this week?”

How Helpawy sets things up

AvaSunrise CleaningExample

When someone wants a quote, Ava asks for:

NameOn
Phone numberOn
EmailOff
Your question · ZIP codeOn
Email me each new leadOn

HelpawyExample

When someone asks for a quote, get their name, phone number and ZIP code. Then email me the lead.

Done. Ava now asks for these when someone wants a quote, and you’ll get an email for each new lead.

Updated how Ava finds leadsUndo
New-lead emails are on

Every business gets the same questions. Every day.

Opening hours. Prices. Parking. Whether you do the thing. Your agent answers them on your site, so you can get on with the work.

Garage
Can you look at my brakes today?
Café
Do you have oat milk?
Bike shop
Do you fix e-bikes?
Coffee bar
Is there room for a group of eight?

Lives on your website. Or on a link of its own.

Your agent sits in the corner of every page, ready when a customer has a question. Prefer a link? Put your agent’s own page in emails, social bios, or a QR code at the register.

sunrisebakery.com

Sunrise BakeryMenu · Cakes · Visit

When they want to buy, it takes their details.

Asked for a quote, a booking or a price, your agent asks for the customer’s name and email and adds them to your leads, with a one-line summary of what they want. You get an email, and everything you need to follow up.

How lead capture works

Could you do a cake for 40 people on June 14?

We can. Large celebration cakes start at 40 servings. Can I take your name and email so the team can send you a quote?

Maya Ortiz, maya@example.com

Thanks, Maya. The team will email you a quote today.

Maya Ortizmaya@example.comHot

Wants a celebration cake for 40 people.

Date: June 14
Guests: 40
Status: New

Next, it gets even more done.

On our roadmap. These are not available yet.

Book appointments
Customers pick a time without picking up the phone.
Coming later
Connect your tools
Hand answers and requests to the software you already use.
Coming later

Questions, answered

Where do the answers come from?: From your website, the documents you upload and the answers you write. Nothing else: no web search, and no guessing. If your content doesn’t cover a question, it says so.
How the chatbot works
What do I need to get started?: Your website address, or a few documents if you don’t have a website. No code and no developer.
Do I have to learn the settings?: No. Tell Helpawy, the assistant in your account, what you want in plain words, like “ask for a phone number when someone wants a quote”, and it changes the settings for you. You see each change, and can undo it.
How Helpawy sets things up
How do I put it on my site?: Paste one snippet into your site, or into your website builder’s custom code setting. Or skip that and share your agent’s own link.
Install guides
Can it answer in other languages?: Yes. Visitors can ask in their own language and your agent replies in it, using your content.
What happens to my customers’ details?: They’re shown only to you and your team, and never used for Helpawy’s own purposes or sold. Your content and conversations are never used to train AI.
Security and privacy
How much does it cost?: Every plan starts with a free trial. Choose a plan when you’re ready; your agents and knowledge carry over.
Plans and prices

Simple pricing. Start free for 14 days.

Every plan starts with a free trial. Choose a plan when you’re ready; your agents and knowledge carry over.

Let your website do the talking.

Start your free trial with the website you already have.